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LIES. American Airways has lied to me frequently. My bag didn't arrive for the airport. I used to be expecting an prolonged time frame for the carousel and no luggage arrived out for my flight. Nor did everyone from your baggage Office environment that experienced a clear view in the carousel appear out to say nothing at all might be coming. I checked in the office and so they then explained there was NO Cause why my suitcase shouldn’t have arrived. They have been to deliver my suitcase to me at my hotel. At two:24 PM I been given a cellular phone get in touch with from the recorded concept indicating my bag was picked up and would be sent within 6 hrs. LIE. I called the delayed baggage number and was informed it was picked up at 3 PM and could be shipped inside of six hours. LIE. I checked on the web this night and it claimed it absolutely was picked up at three PM and can be sent in 6 hours. LIE.

be there? After which NO spot for them to stay til morning!! I hope You can find some compensation for me in this example. I used to be very unhappy While using the way American Airlines managed my flight.

So, we landed in another metropolis, stayed the evening there, and afterwards flew in An additional Plane. We were all set to go, and after that they advised us we couldn’t go any place as a consequence of “Mechanical Concerns.

I recently flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a little airplane with very little leg space, my knees were embedded within the seat back again in front of me, and it had been resulting in soreness for me and the passenger in that seat. I requested the stewardess (“Ellen) if I could move to the exit isle, where by there was a lot more space. After i questioned she stated: “We are going to complete counting heads just before we start taking part in musical chairs.” When she concluded counting persons, I went in advance and moved to at least one of two OPEN seats from the exit isle–I didn’t request her once again because of her impolite response The very first time. Ellen arrived in excess of the public tackle procedure: “Did you progress into the exit isle? Return to your seat.” I went back again straight away. She ongoing to the PA: “There could be a $10,000 high-quality, and I'm not going to shell out it.

I'm incredibly unhappy with your purchaser service!!! I feel it was less costly to suit your needs To accomplish this to me than to operate the flight which i was originally on, since the flight wasn't whole.

We've been so outstanding upset with this sort of mis-cure and poor management by American Airlines and will never fly you again.

Incredibly let down re insufficient acknowledgment of any soreness I encountered. Seems like a straightforward courtesy.

On arrival in Panama with flight AA959 one of the two luggages, a Roncato baggage, ( pics connected ) value €189 arrived broken. I quickly went to the appropriate office inside the airport, where the only real remark was that they handed me a « examining Write-up Destruction detect », which I enclose herewith. I spent the following day purchasing for a whole new luggage and seeking to get in contact with your offices via the phone numbers indicated over the stated doc with no, nevertheless, acquiring any reply – the mobile phone is never answered and the road goes blank immediately after various minutes of waiting, it doesn't matter which amount I dial. I So continue my journey and on my arrival in Miami airport for my return trip (flight AA2198 on March 24) I once more seek to Make contact with your Office environment in the airport, but the sole tips they might give me was to situation a criticism via your website, which I'm now undertaking. Aside from the above, I do have One more – and probably much more serious – grievance. At enough time of my reservation I paid an additional $88 ($forty four Every) for more convenience seats. To my surprise, the seats turned out to get the conventional – no additional – seats.

Determined by this experience I am able to only conclude that this follow appears to generally be business as regular for American Airlines, Primarily soon after witnessing indications about not eradicating cots from designated places. How can a company justify having above fifty Grownups sleep on cots in an plane terminal? This need to be a concern for the Fire Marshals!

Now and again you discover someone who definitely do The work They may be paid to complete. I not simply observed just one , I found quite a few at American Airways .Whilst traveling 01/25/16 from St. Louis Mo. to Ft Lauderdale I remaining my black canvas Ralph Lauren polo carry on for the gate, I wasn't authorized off the aircraft to retrieve it since the door was shut plus the jetway taken out.

I can't think you board travellers previous to doing all your checks about the aircraft. Leaving your customers caught for over two several hours without any to little info is overall bullshit. While you are in essence similar to each individual airline On this respect, it’s basically not suitable to deal with your buyers this fashion.

I even tried calling on the phone and got nowhere; all I could hear is actually a recurrent information and when I request to talk to consumer relations, I'd get hang up on.

Doubt if anybody reads this but AA will be the worst airline in the world. Didn’t fly them For some time because of interior challenges.

I will say she(AA) uncovered a later flight for me on A further airline,which I so appreciated,but she absolutely might have a special info lot more nice in working with me.

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